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MISSION STATEMENT
Original Rug Company offers the finest quality hand made natural fiber area rugs at the lowest possible prices. All products are shipped quickly and backed by a no-nonsense 30 day money back guarantee.
CUSTOMER SERVICE
Customer satisfaction is our ultimate goal. Questions or comments, we would love to hear from you! Please drop us an email at info@originalrugs.com
CALL CENTER 888-ORIGRUG
(888-674-4784)
Monday - Friday CST 8:00am - 5:00pm
RUG PADS
The use of a quality rug pad is highly recommended, as it cushions the
natural fibers and dramatically extends the life of the area rug.
ALWAYS USE A RUG PAD ON CARPETED SURFACES to prevent color transfer.
RUG SIZE & COLOR ACCURACY
Because each area rug is hand made, finished rug sizes can vary
slightly. Original Rug Company does our best to display as accurately
as possible the colors of the products shown on this Web site.
However, because the colors you see will depend on your monitor, we
cannot guarantee that your monitor's display of any color will be
accurate. Please refer to the text describing the main, secondary, and
accent colors for each rug description to verify colors shown on your
computer monitor.
PAYMENT
Original Rug Company accepts Visa, MasterCard, American Express, and
Discover credit cards. To purchase off-line call toll free 888-674-4784.
RETURNS
Rugs may be returned within 30 days of receipt. Call toll free 888-674-4784 or
contact us for a Return Merchandise Authorization (RMA) number. The
rug must be in original undamaged condition.
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